Please note our approximate delivery time is currently running at around 2 weeks from the date we receive your order. Lead times can vary during periods of increased demand or stock shortages.

We are unable to store products for more than 8 weeks after the order is placed.

We currently offer the following home delivery service :

Delivery only


Cost of delivery of order to room of choice only for mainland England, Scotland and Wales will be advised at time of purchase.

As well as delivering to Mainland UK, we will also deliver to Ireland and The Isle of Man for an additional surcharge of £35. Please note these orders will have a longer lead-time.

For large furniture items our specialist delivery partner, ArrowXL, will deliver to the room of your choice and remove all packaging.

Arrow XL will contact you via SMS to offer you a choice of available delivery dates and to book your delivery. The day before delivery you will receive a SMS with a 4 hour time slot. The day of delivery you will receive a SMS with a 2 hour time slot and you will also receive a call to advise they are on their way. If you have any queries regarding your delivery you can contact Arrow XL via 0333 2120198.

We use Parcelforce for smaller items, which are offered on a 'delivered to your door' basis. You will receive an SMS to advise the date for delivery. If you are not in they will either leave a card, leave it with a neighbour or with your local Post Office.

 

Full Assembly Service


Our assembly service includes the delivery and full assembly of our products in the room of your choice and the removal of all packaging.


Upon receipt of your products, it is important that you carefully check over the items and bring to the attention of the delivery team any faults - either cosmetic or structural - and make sure this report is noted to the delivery team and recorded on the delivery note before you sign it. If the goods cannot be checked at the time of delivery you must inform Boori within 14 days of any problem with your Boori product. Reports received after 14 days from the delivery date will not be accepted unless there are exceptional circumstances. Any damage to product or property caused by the delivery must be reported to Boori within five days in order for us to process a claim on your behalf. Problems should be reported to our Boori Customer Service Team.


Collection of products

In line with our consumer terms, in certain cases a collection charge may apply for unwanted items. Please see below the current charges for Boori to collect an unwanted product from you. Products must be unused and in their original packaging.

  • 1 piece - £47.00
  • 2 pieces - £76.00
  • 3 pieces or more - £100.00

If you have any questions regarding our shipping and delivery options, please contact our Customer Service Team:

Telephone: 01635 295 670
Email: info@boori.co.uk