Make a Warranty Claim

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All Boori products come with a manufacturer's warranty as testimony to the quality and longevity of our products. If you'd like to make a claim, please ensure you've read through our general warranty information as well as the warranty document supplied at the time of purchase. 

To help us process  your claim quickly and efficiently, please fill in as much information as possible below. Please refer to your product's instruction manual to determine the affected parts.

Your rights under the Australian Consumer Law

Any benefits provided to you by a Boori warranty are in addition to other rights and remedies available to you under the law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please include your Suburb

Please include the names of the products you've purchased including their colours.

Please upload a legible jpeg, png or PDF of your receipt or order confirmation.

Please include images of any fault/damage as a close up and showing the affected piece in its entirety. Images are supported in jpeg, png or pdf format.

Please include information of the part required.

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